Regulations of the online store "Galeria Biżuterii Ora"

 

• 1 Basic definitions
• 2 General provisions
• 3 Terms of Service
• 4 Terms of the contract
• 5 Order fulfillment
• 6 Delivery
• 7 Payment methods
• 8 Warranty
• 9 Withdrawal
• 10 Complaint procedure
• 11 Responsibility
• 12 Extrajudicial methods of dealing with complaints and pursuing claims
• 13 Final provisions

Entry

Dear Customer, these Regulations govern the manner of concluding sales contracts via the above-mentioned website, the rules for the implementation of these contracts, including delivery, rights and obligations arising from applicable law and the procedure for withdrawal from the contract and complaint procedure. The Regulations consist of four main parts:

1. in § 1 to 3 - general provisions of these Regulations;
2. in § 4 to 7 - the process of purchasing Goods/Services is described;
3. § 8 to 12 - contains regulations related to determining the defectiveness of the Goods/Services as well as the right to withdraw from the contract;
4. § 13 - contains all other regulations.

• 1 Basic definitions

1. Online store – https://www.galeria-ora.com/
2. Seller – Jolanta Wrona Galeria Biżuterii Ora, NIP: 9451159670, REGON: 357163040, tel. +48 781 661 212
3. Seller's address - whenever the Regulations mention the Seller's address, it means the following data:

1. registered office: ul. Saint Anny 3/1 31-008 Kraków, Poland
2. e-mail address: kontakt@galeria-ora.com

1. Customer - a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity, a legal person or an organizational unit without legal personality, to which the law grants legal capacity, which has concluded or intends to conclude a sales contract .
2. Consumer – art. 22 1 of the Civil Code: a natural person concluding a legal transaction with the Seller that is not directly related to its business or professional activity.
3. Sales contract - a sales contract for the Product listed on the website of the above-mentioned Online Store, concluded or concluded between the Customer and the Seller via the Online Store.
4. Goods – Product, a movable item that the Customer purchases via the Online Store, i.e. production and sale of hand-made, original artistic jewelry. Projects individually consulted.
5. Order - the Customer's declaration of will, submitted via the Online Store, specifying: the type and quantity of the Goods included in the Online Store's assortment at the time of placing the order, the method of payment, the method of delivery of the Goods, the place of issue of the Goods and the Customer's data.
6. Order form - an electronic service, a form on an electronic medium available in the Online Store, enabling the submission and execution of an Order, including by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
7. Order processing time - the time in which the order placed by the Customer of the Online Store will be completed, packed, stamped by the Seller and forwarded for delivery using the form of delivery selected by the Customer.
8. Working day - one day from Monday to Friday, excluding public holidays.
9. Act on Consumer Rights, Act - Act of May 30, 2014 on Consumer Rights (Journal of Laws of 2014, item 827, as amended).

 

• 2 General provisions

1. The Seller declares that it complies with all required rules for the protection of Customers' personal data, which are provided for, among others, in the Act of May 10, 2018 on the protection of personal data and in accordance with the provisions of EU Council Regulation 2016/679 ( of April 27, 2016, Journal of Laws .UE.L. No. 119) . The Customer consents to the collection, storage and processing of personal data by the Seller solely for purposes directly related to the provision of the Service/Goods ordered in the Online Store. Detailed conditions for the collection, processing and protection of personal data by the Seller are specified in the "Privacy Policy" of the Online Store.
2. When placing orders in the Store, the Customer has the opportunity to read the Regulations and accept their content by marking the appropriate box in the form. To complete the order, it is necessary to accept the provisions of the regulations. We would like to inform you that concluding a Sales Agreement via the Internet and accepting the regulations entails the obligation to pay for the ordered Goods .
3. The data controller applies appropriate technical and organizational measures to ensure the protection of personal data, depending on the threats and categories of data protected. First of all, it protects data against being made available, taken away, processed, lost, changed, damaged or destroyed by unauthorized persons. The detailed scope of protection is regulated in accordance with the requirements in the Personal Data Protection policy (security policy, personal data protection regulations, IT system management instructions).
4. The administrator of your personal data is Jolanta Wrona Galeria Biżuterii Ora, NIP: 9451159670, REGON: 357163040, Address: ul. Saint Anny 3/1 31-008 Kraków, Poland, tel. +48 781 661 212, email: kontakt@galeria-ora.com
5. Every person whose data is processed has the right to:

1. supervising and controlling the processing of personal data, for which the seller maintains a collection of customer data in the above-mentioned store;
2. obtaining comprehensive information whether such a collection exists and is maintained by the seller;
3. determining who the data controller is, determining his address, seat and name, if the controller is a natural person, determining his name and surname and place of residence;
4. obtaining information about the purpose, scope, method and time of processing data contained in such a file;
5. obtaining information in a generally understandable form about the content of these data;
6. knowing the source from which the data relating to it comes, unless the data controller is obliged to keep classified information secret or to maintain professional secrecy in this respect;
7. request supplementing, updating, rectifying personal data, temporarily suspending or deleting them if they are incomplete, outdated, untrue or were collected in violation of the Act or are no longer necessary to achieve the purpose for which they were collected.

1. In accordance with point 6, the Customer has the right to inspect the content of processed personal data, correct it, and request the deletion of this data. The personal data administrator is obliged to supplement, update, rectify the data, temporarily or permanently suspend processing or delete them from the file on an ongoing basis and immediately after notification, unless the request concerns personal data, the mode of supplementing, updating or rectifying them is determined by separate legal provisions, including acts.
2. In the process of finalizing the order, the Customer consents to the collection and processing of personal data by the Seller within the meaning of the Act of May 10, 2018 on the protection of personal data and in accordance with the provisions of EU Council Regulation 2016/679 ( of April 27, 2016, Journal of Laws .UE.L. No. 119) . Data may be transferred to another entity only when legally required or necessary for the execution of the order.
3. The Customer may consent to receiving advertising and commercial information from the Seller electronically by subscribing to the NEWSLETTER.
4. The Customer using the Seller's Services provided via the Online Store is obliged to comply with these Regulations to the extent necessary to complete the order and is not inconsistent with applicable law and the principles of social coexistence.
5. The Seller fulfills orders in Poland and orders placed by Consumers in Europe, and after prior arrangement of delivery conditions, also in other countries.
6. All Goods available for sale in the Online Store have been introduced to the Polish market in a legal manner and in accordance with the provisions of law. Information regarding the Goods available on the Online Store website constitutes an invitation to conclude a contract within the meaning of Art. 71 of the Act of 23 April 1964 of the Civil Code.
7. An entrepreneur running a sole proprietorship, if he makes a purchase that is not related to his business, has the right to withdraw from the contract within 14 calendar days from the moment the Customer or a third party indicated by him other than the carrier takes possession of the Goods.
8. For the record. In connection with the new provisions of the Civil Code, the legislator also planned to add Art. 38a to the Consumer Rights Act, which will enable sole proprietorships to benefit from the 14-day return right - as follows: "Art. 38a The consumer provisions contained in this Chapter shall apply to a natural person concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.”
9. Article 556(4) The consumer provisions contained in this section, with the exception of Article. 558 § 1, second sentence, shall apply to a natural person concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity , made available on the website. based on the provisions on the Central Registration and Information on Business.
10. Verification of whether a given activity is of a professional nature will be based on CEiDG - Central Registration and Information on Economic Activity - and specifically on the PKD codes entered there, specifying the types of economic activity.
11. Entrepreneurs running a sole proprietorship will be entitled to:

• prohibited clauses used in standard contracts;
• warranty for defects in the sold item;
• recourse claim against the previous seller in connection with the fulfillment of the consumer's complaint;
• the right to withdraw from a contract concluded remotely or off-premises within 14 days;

1. Consumer provisions contained in Art. 385(1)-385(3) of the Civil Code [concerning prohibited contractual provisions] apply to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that it does not have a professional character for him, resulting in particular from the subject of its business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.
2. New article 385(5) of the Civil Code applies only to prohibited contract provisions (abusive clauses). The provisions on abusive clauses will apply to sole proprietorships after January 1, 2021. A catalog of twenty-three examples of abusive clauses is included in Art. 385(3) of the Civil Code. In turn, in the current version of the register of abusive clauses kept by the President of the Office of Competition and Consumer Protection.
3. The new regulations will apply to contracts concluded after January 21, 2021. The provisions of Art. 385[5], art. 556[4], art. 556[5] and art. 576[5] of the Act amended in Art. 1 shall not apply to contracts concluded before January 1, 2021. The provisions of Art. 38a of the Act amended in Art. 55 does not apply to contracts concluded before January 1, 2021.
4. Entrepreneurs running a sole proprietorship will still not be able to use the assistance of institutions supporting consumers in protecting their rights, including the assistance of District/City Consumer Ombudsmen or the Office of Competition and Consumer Protection.

• 3 Terms of Service

1. This Online Store provides services electronically; the condition for entering into the contract is, first of all, completing the online order form in order to conclude a sales contract. Entering into the contract is voluntary.
2. The contract for the provision of services is concluded electronically by enabling the Customer of the Online Store to complete the order form, the contract is concluded for a fixed period of time when the Customer begins to fill out the form and is terminated when he withdraws from filling out the form or when he sends the completed form to the Seller. The process of completing the order form is organized so that each Customer has the opportunity to read it before deciding to conclude a contract or amend the contract.
3. The service specified in point 1 is provided free of charge, but may require access to the Internet.
4. You can place an order electronically 24 hours a day. 24 hours a day, 7 days a week.
5. When finalizing the purchase, the customer selects the option in the appropriate order window: "I consent to the store processing my personal data contained in the order form for the purpose and scope necessary to complete the order." – it is necessary to conclude the contract. Providing your personal data is necessary to place an order, failure to provide personal data will be tantamount to withdrawing from concluding the contract.
6. Pursuant to Art. 8 section 2 GDPR, the administrator, taking into account available technology, makes reasonable efforts to verify whether the person exercising parental authority or custody of a child (under 16 years of age) has consented or approved it.
7. The Customer's costs related to access to the Internet and data transmission are borne exclusively by the Customer in accordance with the tariff of the supplier with whom the customer signed an agreement for the provision of Internet services.

• 4 Terms of the contract

1. In order to conclude a valid and binding Sales Agreement, the Customer makes a selection in accordance with the displayed offer of the Online Store, specifying the quantity of the Goods he intends to purchase and, if possible, indicating the features of the ordered Product and its specification, respectively. Together with the selection of the Goods, the Customer completes the online order form, indicating the data necessary for the Seller to complete the order, such as, for example, quantities, place of delivery and payment methods, based on the messages displayed to the Customer and information available on the website and contained in these Regulations.
2. Registration of a Customer Account in the Online Store is voluntary and free of charge.
3. Immediately after receiving the order, the Seller sends the Customer a declaration of acceptance of the order, which also constitutes its confirmation, electronically to the e-mail address provided when placing the order. When the Customer receives the message, a sales contract is concluded.
4. The message summarizing and confirming the order contains all previously agreed terms of the sales contract, in particular the quantity and type of the ordered Goods, its specification in the case of ordering Goods with individual properties specified by the Online Store Customer, the total price to be paid (specified in Polish zlotys) along with delivery costs and the amount of discounts granted (if applicable).
5. If the Customer has a larger number of discounts from several sources/promotions, they may be combined/added only if it is expressly specified in the Promotion Regulations. If there is no provision on how to combine different promotions/discounts, you can only choose one discount (one promotion) for a given purchase.

• 5 Order fulfillment

1. The Seller reliably fulfills the Customer's orders in the order in which they are received - each order is a priority and very important to us!
2. The order processing time for a single Customer is from 1 to 14 business days from the date the Customer sends the Order. In the case of products marked with 'on order' availability, the delivery time is specified on the product page . The order processing time mainly includes the order preparation time (completion and packing of the order, handing over the parcel to the courier, and in selected cases, manufacturing the Goods). The delivery time of the order depends on the selected delivery method and may vary depending on the type of means of transport indicated by the Customer.
3. In the event of exceptional circumstances or the inability to complete the order in the manner indicated in point. 2, the Seller will immediately contact the Customer to determine the further course of action, including setting a different order completion date and changing the delivery method.

• 6 Delivery

1. Delivery of the Goods takes place via the Poczta Polska operator or a courier company (Inpost) or in another way accepted by the parties that does not involve excessive and unjustified costs on the part of the Seller and the Customer.
2. The ordered Goods are delivered in accordance with the Customer's choice, either directly to the Customer's address indicated in the online order form and confirmed by the Customer, as the shipping address, or collected in person at the personal collection point at the address provided during the order execution.
3. The goods are always packed in a way that suits their properties so that they are not damaged, lost or destroyed during transport.
4. The customer is constantly informed about delivery costs, which are provided when the customer fills out the online order form. The amount of shipping costs depends on the country to which the order is sent, the number of ordered goods, their weight and the method of sending the shipment.

• 7 Payment methods

1. The Seller allows payment for the ordered Goods in the form of prepayment to the bank account number: 86 1140 2004 0000 3102 7614 4962
2. Electronic payment by credit card (Visa, Visa Electron, MasterCard, Maestro) or online transfer of electronic banking via the online payment service PayU, Przelewy24.
3. Cash on delivery of the ordered Goods (cash on delivery) - the Customer pays the courier by collecting the ordered Goods delivered via a courier company to the address indicated by the Customer in the order.

• 8 Warranty

1. Delivery of the Goods under the warranty for defects takes place at the Seller's expense.
2. The Seller is liable under the warranty if the defect is discovered within two years from the date of delivery of the Goods to the Consumer. The Seller is liable to the Consumer if the Consumer Goods at the time of their release were inconsistent with the contract and have physical or legal defects. The Seller is liable for non-compliance of the Consumer Goods with the contract if it is found within two years from the date of delivery of the Goods to the Buyer, and in the event of replacement of the Goods, this period runs anew. A physical defect consists in the non-compliance of the sold item with the contract. In particular, the sold item is inconsistent with the contract if:

1. there are no properties that an item of this type should have due to the purpose specified in the contract or resulting from the circumstances or purpose;
2. does not have properties that the Seller has assured the Buyer about, including by presenting a sample or pattern;
3. it is not suitable for the purpose about which the Buyer informed the Seller when concluding the contract, and the Seller did not raise any objections to its intended use;
4. was delivered to the Buyer in an incomplete condition.

1. Reports on defects in the Goods should be sent electronically to the Seller's e-mail address or in writing to the Seller's postal address (see §1 point 3: "Seller's Address"). If the consumer has difficulties and does not know how to construct a report about defects in the Goods, the report may be sent, for example, on the form constituting Annex No. 2 to these Regulations, which only facilitates the complaint process and does not constitute any requirement to use the above-mentioned template for effectiveness. complaints.
2. If it is necessary for the correct assessment of physical defects of the Goods, at the request and after preliminary arrangements with the Seller, the Goods should be delivered to the address of the Seller's registered office (see §1 point 3: "Seller's Address") as soon as the properties of the Product allow it.
3. The Seller responds immediately to the Consumer's notification, but no later than within 14 calendar days from the date of its receipt. Failure to consider the notification within the specified period is tantamount to its acceptance by the Seller and its recognition as justified.
4. The Seller covers the costs of collecting the Goods, delivery, removing defects or defects and replacing the Goods with a new one.

• 9 Withdrawal

1. In accordance with the provisions of law, the Customer who is a Consumer pursuant to Art. 27 of the Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended) on Consumer Rights, you have the right to withdraw from a distance contract without giving a reason.
2. The right to withdraw from the contract is available within 14 calendar days from the moment the Customer who is also a Consumer or a third party indicated by him, other than the carrier, takes possession of the Goods.
3. When a Customer who is a Consumer withdraws from the contract, the contract is considered void and the Consumer is then released from any obligations. What the parties have provided to each other is subject to return unchanged, unless the change was necessary within the scope of ordinary management. The return should be made immediately, no later than within fourteen days.
4. The Customer who is a Consumer may withdraw from the contract by submitting a declaration on the online form constituting Annex 1 to these Regulations, sending it electronically or to the postal address of the Seller at the Customer's discretion. Annex 1 is only an aid in withdrawing from the contract, it is not a template necessary to exercise the right to withdraw from the contract. The customer may, but does not have to, use it. For effective withdrawal, it is sufficient to send a written declaration to the Seller's address.
5. To meet the deadline specified in point 2, it is enough to send the Customer's declaration of withdrawal from the contract before its expiry.
6. The Seller will immediately confirm to the Customer the receipt of the declaration of withdrawal from the contract and inform the Customer about further proceedings, including how to return the Goods, and will answer any questions.
7. The Seller will immediately, no later than 14 calendar days from the date of receipt of the Customer's declaration of withdrawal from the contract, refund all payments received from the Customer, including the costs of delivering the goods. The Seller refunds the payment using the same payment method used by the Customer, unless the Customer has expressly agreed to a different method of refund that does not involve any costs for him.
8. If the Seller, after obtaining the Customer's consent, has not undertaken to collect the Goods from the Customer himself, the Seller may withhold the reimbursement of received payments, including the costs of delivering the goods, until he receives the Goods back or the Customer provides proof/confirmation of its return, in depending on which event occurs first.
9. The Customer is obliged to return the item to the Seller or hand it over to a person authorized by the Seller immediately, but no later than within 14 calendar days from the date on which he withdrew from the contract, unless the Seller offered to collect the Goods himself. To meet the deadline, it is enough to return the Goods before its expiry.
10. The Customer who is a Consumer bears only the direct costs of returning the Goods.
11. The consumer has the right to withdraw from a distance contract without giving a reason and without incurring costs, except for the costs specified in Art. 33, art. 34 Consumer Law.
12. The goods should be delivered to the Seller's Address (see §1 point 3: "Seller's Address").
13. The consumer is responsible for reducing the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods . This means that the Buyer has the right to evaluate and check the Goods, but only in the same way as he could do it in a stationary store (i.e. check its completeness and technical parameters). The consumer cannot use the item normally, otherwise, by withdrawing from the contract, he or she may be charged with additional costs due to a reduction in its value.
14. The Customer is not entitled to withdraw from the contract in relation to contracts specified in Art. 38 of the Act of May 30, 2014 on Consumer Rights, among others. in situation:

1. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the Consumer, who was informed before the provision of services that after the entrepreneur has completed the service, he will lose the right to withdraw from the contract;
2. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract;
3. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to meet his individual needs;
4. in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
5. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
6. in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items.

• 10 Complaint procedure

1. In order to properly submit a complaint, the Customer should provide his/her data such as: name and surname or company name, residential address or company headquarters address and e-mail address, the subject of the complaint, if possible the order number along with an indication of the period of time to which the complaint relates and the circumstances justifying the complaint. submitting a complaint (description of what it involves), or what features the ordered Goods do not have, and according to the Seller's assurances or according to the way they were presented to the Customer, they were supposed to have them.
2. If the Customer is a Consumer, he may request the replacement of the Goods with one that is free from defects instead of the removal of the defect proposed by the Seller, or instead of replacing the Product, demand the removal of the defect, unless bringing the item into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the item free from defects, the type and significance of the defect found, and the inconvenience to which the Customer would be exposed to a different method of satisfaction are taken into account.
3. Unless separate provisions provide otherwise, the entrepreneur is obliged to respond to the consumer's complaint within 14 days from the date of its receipt. If the entrepreneur does not respond to the complaint within the deadline referred to above, it is considered that he has accepted the complaint. The entrepreneur provides the response to the complaint to the consumer on paper or another durable medium (e.g. USB memory stick or CD/DVD when responding to the complaint.)"
4. If the notification is not considered within the specified deadline, it should be considered accepted by the Seller. A claim regarding withdrawal from the contract, if not considered within the deadline, is not tantamount to acceptance of the submitted complaint.

• 11 Responsibility

1. The customer is not entitled to:

1. posting personal data of third parties, disseminating the image without the required permission or consent of the third party to whom the data relates;
2. posting advertising and promotional content that is inconsistent with the purpose of the store's operations.

1.  The Customer is prohibited from posting content that could, in particular:

1. be posted with the intention of violating the personal rights of third parties;
2. be posted in bad faith or which could be perceived as such;
3. violate the rights of third parties, copyrights, related rights, industrial property rights, business secrets or those covered by a confidentiality clause, especially those defined as secret or top secret;
4. posting content that is offensive or threatening to other people, statements that are generally considered offensive, e.g. profanity;
5. violate the legitimate interests of the Seller;
6. sending or posting unsolicited commercial information in the Online Store (spam);
7. violate in any other way good customs, provisions of applicable law, social or moral norms.

1.  If a third party, an authorized person or a government authority receives a notification, the Seller reserves the right to modify or remove the content posted by the Customer if it is determined that it may constitute a violation of these Regulations or applicable law. The Seller does not control the posted content on an ongoing basis.

• 12 Extrajudicial methods of dealing with complaints and pursuing claims

1. Information on out-of-court methods of dealing with complaints and redress, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) Consumer Ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and under the following conditions: addresses of the Office of Competition and Consumer Protection: www.uokik.gov.pl/spory_konsumenckie.php, www.uokik.gov.pl/wazne_adresy.php, www.uokik.gov.pl/sprawy_osobalne.php
2. The consumer has, among others, the following options to use out-of-court methods of dealing with complaints and pursuing claims:
3. submitting a request to the Provincial Inspector of the Trade Inspection to initiate mediation proceedings to resolve the dispute amicably.
4. submitting a request to the permanent arbitration Consumer Court operating at the Provincial Inspector of Trade Inspection to resolve a dispute arising from the concluded contract, address www.uokik.gov.pl/wazne_adresy.php.
5. requesting free legal assistance, including: to the Consumer Federation - website address: www.federacjakonsumentow.org.pl .
6. The European Consumer Centers Network helps to resolve cross-border disputes. The addresses of these institutions are available on the website of the European Consumer Center www.konsument.gov.pl .
7. The consumer may also use the online dispute resolution system platform (ODR platform), in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on ODR in consumer disputes). ODR (online dispute resolution) available at the following electronic address: http://ec.europa.eu/consumers/odr/ The European ODR platform is one common access point for consumers and entrepreneurs, enabling out-of-court settlement of disputes regarding contractual obligations arising from the concluded online sales contracts: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL
8. The use of extrajudicial methods of dealing with complaints and pursuing claims is voluntary and may only take place if both parties to the dispute, i.e. the Seller and the Customer, consent to it.

• 13 Final provisions

1. The online store honors all customer rights provided for in applicable law.
2. If applicable law grants Customers who are consumers more favorable mandatory and legally required regulations than those contained in these Regulations, the relevant provisions of the Regulations are directly replaced by specific norms of applicable law and are therefore binding on the above-mentioned owner.
3. All content posted on the Online Store website (including graphics, texts, page layout and logos) is protected by copyright and is the exclusive property of the Seller. Using this content without the written consent of the Seller results in civil and criminal liability.
4. The store owner, as the administrator of personal data, informs you that:

• Providing data is always voluntary but necessary to complete the order;
• the person providing his/her personal data has the unlimited right to access all content of his/her data and rectify it, delete it (right to be forgotten), limit processing, the right to transfer data, the right to withdraw consent at any time without affecting the lawfulness of processing, data however, they may be made available to the competent state authorities if the relevant regulation requires it.
• The basis for the processing of personal data will be Art. 6 section 1 point a) and the content of the General Data Protection Regulation;
• personal data will be stored and processed for the period necessary to complete the processing and execution of the order, but no longer than for a period of 3 years (2 years is the complaint period and 1 year for any other claims and exceptional situations)
• the person providing his or her personal data has the right to lodge a complaint with the Personal Data Protection Office if he or she considers that the processing of personal data relating to the execution of the order violates the provisions of the General Data Protection Regulation of April 27, 2016;”

1. In terms of the processing of personal data of this store, an adequate level of protection has not been determined by the European Commission by way of a decision, but the data will be appropriately secured using IT/legal solutions and measures.
2. Your data will be processed in an automated manner, including in the form of profiling.
3. In other matters not regulated by the provisions of these Regulations, the relevant provisions of Polish law shall apply , in particular:

1. Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws 2000, No. 22, item 271, as amended).
2. Act of July 27, 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws 2002, No. 141, item 1176, as amended);
3. Act of April 23, 1964, Civil Code (Journal of Laws 1964, No. 16, item 93, as amended);
4. Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2013, item 1422);
5. Act of June 30, 2000, Industrial Property Law (Journal of Laws 2001, No. 49, item 508, as amended);
6. Act of February 4, 1994 on copyright and related rights (Journal of Laws 2006, No. 90, item 631, as amended),
7. Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827)

1. The amended Regulations are binding for Customers if the requirements specified in Art. 384 of the Civil Code (i.e. the client was properly notified of the changes).
2. The Seller reserves the right to make changes to the Regulations for important reasons, i.e.:

1. changes in legal provisions;
2. changes in payment and delivery methods;
3. currency exchange rate change,
4. changes in the method of providing services electronically covered by the regulations,
5. changes to the Seller's data, including e-mail address and telephone number.

1. Changes to the regulations do not affect orders placed and already being processed; the regulations applicable at the time of placing the order apply to them. The seller informs about the intended change on the store's website at least 30 days in advance. If the amended regulations are not accepted, the Service Recipients may terminate the contract with immediate effect within 30 days from the date of receipt of the message.
2. Disputes arising as a result of the provision of services under these Regulations will be submitted to the Common Court for resolution at the discretion of the Customer who is also a consumer, in accordance with the applicable provisions of Polish law.
3. Annexes to the Regulations constitute their integral part.
4. The sales contract is concluded in Polish, with content consistent with the Regulations.
5. Customers of the above-mentioned store can access these Regulations at any time via the link on the website's home page, download it and print it out, but commercial use is subject to the protection of the LEGATO Law Firm.
6. The Regulations enter into force on November 21, 2023

Copyright notice to the Sales Regulations

The owner of all material copyrights to the template of these Sales Regulations is the LEGATO Law Firm, which has granted this store a non-exclusive and non-transferable right to use these Sales Regulations for purposes related to its own commercial activities on the Internet and extends legal protection to the above-mentioned document for the duration of the contract. . Copying and distributing the template of these Sales Regulations without the consent of the LEGATO Law Firm is prohibited and may be subject to both criminal and civil liability. Online sellers can learn more about the possibility of using the template Sales Regulations at http://www.kancelaria-legato.pl/